Loan servicers soon could be required to send borrowers personalized information regarding different loan repayment plans. Or borrowers might see these options spelled out when they log into their student loan accounts.
The Consumer Finance Protection Bureau is considering a Student Loan Payback Playbook. The Playbook would be a way for student loan borrowers to get better and timely information from their loan servicers about repayment options. The Bureau is seeking feedback on two versions through mid-June.